Sixthman - Atlanta, Georgia

Rob Miller

I am a huge fan of Sixthman. I went on the midland cruise and it was one of the happiest times in my life. The staff was kind, the ship was great, and everything was planned out. What a great way to see a music festival, and at the end of the night when you have had a little too much to drink, you can just walk back to your fully accommodated room on the ship. It was great, the acts were amazing and it felt very personal. I genuinely felt like the performers were putting on show just for me and my wife. A great experience and I will absolutely do again.

Linda Rivera

Very disappointed with the Hallmark Cruise. Sixthman and Norwegian did not communicate with one another and they blamed each other instead of taking and owning up to their own faults/mistakes. Very unorganized.
Booking the 2025 cruise is a joke; the people that cruised the 2024 cruise should have had first option to book for the 2025 cruise. I was given a date to book during the pre booking and the date was changed to a later date. This process is not effective and does NOT give all interested parties to participate .Too late now because the cruise is sold out. Hallmark and their staff are fabulous; it’s too bad the cruise wasn’t the same.
Hallmark please change cruise lines in 2026 if your planning another cruise.

James Weigand

My wife & I had a terrific experience on the Hallmark Christmas Cruise! The staff was wonderful.

Since there were a number of Hallmark stars, they brought their own security. Hector on their team was terrific at crowd control!

Rachel Guy

Bait and switch for the boots on the water cruise. Everywhere they posted big and rich ft Gretchen Wilson would be the head liner. They are only playing one time and then leaving the cruise. It was led to believe that they would do more as they were promoted as such across all platforms. Asked for a refund and they basically said you get what you get because it’s not their cruise. I told them if you went to a festival and the head liner played for 10 minutes and left wouldn’t you be upset? They refused a refund.

Lisa Gott

Huge lesson learned, DO NOT PAY IN FULL OR FINANCE any cruises with this company. If something comes up and you need to cancel, you get nothing back. We booked a cruise for May 2025 but something with my graduate schedule will prevent us from going. Even if we had insurance this would not have been a coverable event. I would have thought that cancelling almost a half a year out would mean we got something, but we have to eat it.

Sarah

I do not recommend. I went on the Hallmark Cruise. I’m hearing impaired, disclosed ahead of time, got a confirmation that they received my request for listening devices ahead of the cruise and that they recorded my allergies. Then once I was on the cruise - their employees straight out gaslit me for the first two days, one of them illegally questioned my disability as I “looked” abled. It was impossible the hear or see close enough to read lips due to the overcrowding, zero accessibility seating close enough and the crazy fans who were so excited that they left no space for anyone else to see what’s going on.

It took me leaving a Facebook post to get a response the following day, and that response came in the form of the employees still confused on what they could do to help me. I got mixed information from Laura and Alex. Finally was told by Alex it turned out that only the main movie was closed captioned and only one room in the whole ship had the ability to use a listening device. Even when on day 3 after we get back from going on shore, they had someone try to help me get closer to the stage on the main boat to read lips but that just led me to being pushed around and trampled by crazy abled Hallmark fans who have zero respect for personal space boundaries who saw me in that space and climbed over to get in front of me to block my view. So I basically only able to experience 3 events in the whole cruise.

To add to the miserable time - the next morning I woke up early violently ill inspite wearing a scopolamine patch, feeling dizzy and I threw up 7 times. I dragged myself to the med bay, paid $284 to stop feeling like I was dying. They gave me some nausea meds, and I eventually went back to my room - slept away my 4th day. When I woke up I couldn’t see close up anymore. My vision somehow went to complete shit after taking the meds - I had to keep taking my glasses on and off trying to see. My friend and I finally went out to the final event since it was moved indoors due to weather and the listening device worked in the theater. Which again made it one of three events I was able to attend and heard the whole trip - even tho now I could barely see.

I found out once I got ashore from my doctor that it sounded like I had food poisoning from dinner the previous night and then the meds interacted to cause vision problems. It took 3 days to feel back to normal.

But seriously. I do not recommend Sixthman cruises. The whole thing was a total disappointment for me. I was told by Sixthman Alex I did all I could to get the help I needed from them pre cruise - they just failed to get the accommodations in place. She tried to bribe me (said it wasn’t a bribe but come on) to be ok with the fact I paid over 5k to barely enjoy the experience with a free meal on board - but I was so damn sick that last day - I never was able to even get that.

So - next to no accommodations, ship/event was way too overcrowded, the staff unprepared, the events not organized to allow even 1/5 of the the 2900 ppl on board to have a fair shot to enjoy most of them.

Just a complete waste of money for me and I do not recommend for anyone else for when it happens next year.

Garu Devvad

Worst customer service ever. Poor communication and false advertising. No name bands occupy most of the time to be filled and they intentionally overlap "activities" meaning you get a partial experience and less than promised in their pathetic attempts for acquiring "talent".
They try to attach charities to overpriced and commercialized trash experiences and anything else possible to distract from the fact its literally the worst option for entertainment and experience and cost.

Nathan Lipe

Some of the worst customer experience i have ever received. They purposely won’t respond to inquiries about changing things on your trip until after a certain date so they can charge you more. Won’t be using yall ever again. I’m reaching out to insomniac to bash you too.